There are good reasons why we are widely known for providing the best insight and instructional programs within and beyond the telecommunications industry.  Our courses and services cover the full spectrum of data, voice, and video communications.


It’s a simple fact of quality.  We have hands-down the highest caliber instructors and facilitators, and our content is unquestionably recognized as the deepest, broadest, and most accurate in the industry.  Our clients know that there is no substitute for a Hill Associates program.

The following is a partial listing of areas within our expertise. Our library consists of over 40,000 pages of material, and we can develop customized materials as required to meet your needs.

Performance Improvement and Skill Set Enhancements

  • Curricula design
  • Curricula advisement and consultative expertise
  • Technology and tools assessment for training

Voice Expertise

  • Telephony and switching systems
  • Voice over IP and IP telephony (IP PBX, hosted VoIP and SIP trunks)
  • SIP call control
  • Call centers
  • Digital signal hierarchy (T-carrier, SONET, DWDM)
  • Access technologies (DSL, ISDN, optical networking)
  • SS7 and the Advanced Intelligent Network
  • Wireless and mobile communication technologies (TDMA, CDMA, UMTS, HSDPA, LTE)
  • IP multimedia subsystem

Video Expertise

  • Cable TV infrastructures (coax, fiber, HFC) and components (CMTS, optical nodes)
  • Analog and digital video distribution systems
  • JPEG/MPEG standards
  • CableCards
  • tru2way
  • Interlaced vs. progressive scanning
  • Video on demand
  • Switched digital video
  • Linear programming
  • Set-top boxes
  • The impact of multimedia
  • Alternative content delivery methodologies
  • IPTV
  • Headend operation

Convergence Expertise

  • Network integration
  • Unified communication
  • Unified messaging
  • Contact center integration
  • Cloud services integration
  • Public
  • Private
  • Hybrid
  • Strategy planning and consultative services

Data Expertise

  • The Internet protocol suite
  • Convergence
  • Network infrastructures (IP, MPLS, optical networks)
  • Virtual private networks
  • Storage networking (DAS, NAS, SAN, CAS, virtualization, deduplication)
  • Firewalls, intrusion detection, intrusion prevention
  • Computer, network, and information security
  • Cryptography and PKI
  • LANs, switching, and routing
  • Emerging IP applications (eCommerce, Web 2.0, unified communications, SOA, SaaS)
  • DSL and cable modems
  • QoS / CoS networks
  • Wireless (802.xx)
  • The OSI reference model
  • Network management and value recovery
  • Wireless data technologies