Hill Associates

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About Hill Associates Telecom Training

Hill Associates is internationally known in the field of telecommunications as a premier provider of training, executive consulting, and marketing services. Since 1982, we have demystified the complex world of telephony, information security, and data communications for some of the most recognized players in the industry, from LECs and telecommunications service providers to equipment manufacturers and Fortune-500 size companies. Today, we offer a broad array of courses and seminars to these and other clients, while also providing public training via the Web.

At Hill Associates, our clients are our partners. In addition to providing standard, "off-the-shelf" courses, we offer highly consultative program development services, which address each client's unique needs and challenges, providing as much or as little support as needed to plan, design, and implement an effective training program. We start with a needs assessment, establish goals and objectives to produce specific job skills, develop training programs to meet targeted goals (using any combination of our extensive content library, our client's content, and custom-developed content), and provide testing, program assessment, and participant feedback.

Why do business with Hill Associates? Because we are the best in the industry. We understand that a well-trained workforce with a solid foundation in technologies and their company's products and services will perform better, differentiate themselves, and be more successful against competition. Our clients choose Hill Associates for our unmatched combination of currency and depth of material, course design, technical expertise, and the dynamic and engaging learning environment our instructors present regardless of the delivery mode.

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Talent Development

Talent Development

In today's economic environment, our clients require hard-hitting information that can impact the performance of their field teams quickly. Hill Associates can create materials and learning experiences that blend technology training essentials and your company’s specific product or service information. Working closely with a company’s product management, training, and marketing departments, Hill Associates can quickly and affordably craft a custom program for sales leadership, account managers, account executives, and sales engineers. Then we deliver the training in the most appropriate venue for the audience and circumstances: e-learning, classroom, or a combination of the two.

Leadership Solutions

For executives charged with making critical strategic decisions, high-level managers looking to better understand the industry as a whole, or the enterprising telecommunications professional striving to be a leader in the industry, our leadership seminars and courses go beyond exploring the technologies and examine the strategic implications of recent developments and trends in the industry. Hill Associates leadership seminars provide today’s industry leaders with targeted knowledge that enables them to make sound decisions when investing in new technology, planning new product lines, designing marketing strategies, or positioning their company to survive and thrive in today’s marketplace.

Technical Solutions

Hill Associates provides training in a wide variety of delivery modes, including several e-learning products and several styles of classroom training. However, our specialty is applied technology training—we craft programs that meet the needs of a variety of audiences, from network engineers to operations, sales, and marketing specialists. We not only discuss the technology fundamental to the program but also apply it to the specific needs of the customer.

Hill Associates also designs and delivers hands-on workshops for network sales engineers, design engineers, and support engineers responsible for selling, designing, implementing, or supporting networks. The workshop courses enhance the learning experience by combining conceptual discussions about networks, hardware, software, and protocols with an essential hands-on experience.

The results of Hill Associates classroom training and workshops are measurable. Armed with a better understanding of the technologies they sell or work with, participants emerge from our programs better able to do their jobs. Let Hill Associates craft your solution.

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Content Development

Hill Associates does development for hire. If you have materials you want turned into a classroom course, an online course, or a stand-alone course, call on us. We can then train your trainers to teach the course, we can deliver it for you, or we can simply turn the materials over to you.

We have successfully developed custom e-learning courses for sales personnel and technicians; new employee programs for the classroom; and multi-purpose training materials about a company’s products, the technology underlying the products, applications of the products, and positioning of the products.

If you have a basic concept you want developed into a course, we can do that too. In this development model, we would first perform a needs assessment to determine your specific requirements. From there, we would partner with you to develop a program to meet specific job skills and achieve targeted goals.

Why have our clients chosen us for their development needs?

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eLearning Solutions

Organizations today face several complex challenges when it comes to providing real-time, accurate talent development content. Traditional classroom-based, leader-led programs may not also be the appropriate answer to address those challenges.

Needs today may include having to:

Web conferencing and collaboration products and services are increasingly being adopted as key elements to meet critical business talent development requirements. Online meetings and events are increasingly accepted alternatives or complementary methods to face-to-face interactions. They often offer greater functionality and cost effectiveness when compared to traditional classroom-based training programs. At Hill Associates, we offer a variety of eLearning solutions.

Traditional E-Learning

Live E-Learn Events: A virtual classroom experience where participants attend 2-hour seminars using VoIP technology, whiteboards, graphical presentation, breakout rooms, and more. Over 40 titles are currently available.

Blended Curriculum Development: We are pioneers of the blended program, combining classroom and e-learning solutions to meet general or specific training needs for large or small populations.

Custom Content Development: With a large library of core material to draw from, we can rapidly assemble a custom course or curriculum and team with you to augment it with your specific product and services information.

Stand-Alone Events

ExperTech 2.0: Stand-alone learning modules accessible over the Web or via self-extracting CD-ROMs. The courses include audio, interactive elements, review slides, and final exams. The courses range from two to four hours long, and the participant can expect to spend about twice this amount of time to complete the course. Our library includes topics such as Telephony Fundamentals and Data Communications Fundamentals, TCP/IP, Ethernet, Metro Ethernet, IP Telephony, Storage, Security, and IMS, but specific topics can be developed, or packaged together to create unique and customizable curriculum. All of our standard titles are available for preview at our store. Overviews of our titles are also available in our catalog.


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Resources

Telecom Blog

Telecom Wiki

Knowledge Nuggets

ExperTech Store

Podsnacks

Hill Associates Twitter

 

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Contact US

Hill Associates, Inc.
300 Cornerstone Drive, Suite 305
Williston, Vermont 05495
888.434.4455
802.655.0940
info@hill.com

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