June, 2006

Hill Associates Telecom Newsletter

I want to extend my personal thanks to those of you who read the Hill Associates May newsletter, especially those of you who took the time to contact me. I hope you enjoyed it and found it valuable. The overwhelming response to the newsletter was extremely positive.

Many of you responded with questions about how to use podcasts and blogs to get additional information on topics of interest. The most popular question was: Do I need an iPod to listen to podcasts? The short answer is no. Our podcasts are MP3 files and can be listened to on any computer or MP3 player. See the FAQ on our podcasts site for more details. While there, see if there are other topics you would like to learn more about. Our podcast library is growing every week; it provides a concise, quick way to keep you up-to-date on what's happening in the telecommunications industry.

The Hill Associates blog is yet another way to get deeper coverage on topics of interest. The beauty of the blog is its interactive nature. Join our community to read and comment on posts on a wide range of subjects like RFID, storage, IP telephony, and staying current in today's changing world of telecommunications. On the blog, our instructors provide notes on their podcasts, expand on technological topics, and point you to articles they find useful. Post a comment and invite an instructor and others to discuss the topic even further, in an open forum.

I encourage you to send any other questions and/or suggestions to newsletter@hill.com or to me. I am off to enjoy the long weekend. I hope you do too!

Paul
President & CEO


Industry Analysis

Managed storage comes of age
With the advent of regulatory compliance, and the death of distance, Gartner reported in 2005 that only 5 percent of all businesses surveyed would not consider out-tasking their data backup to an off-site service provider. Things have certainly changed! That number dropped dramatically from 40 percent in 2004. This article from the May 22, 2006 Network World Special Report notes that today's businesses are seeing huge increases in data, as well as an increased need for regulatory compliance and disaster recovery planning. A storage service provider is starting to make sense for many companies, companies of all sizes. The article also contains an excellent checklist of the five factors to consider when choosing an SSP. Listen to our podcasts for additional information on storage fundamentals, the realities of tape, and today's perfect storm for storage.

Selling business continuity solutions to the small business
Most large enterprises have entire organizations dedicated to protecting the business from failure. Unfortunately, most small and some medium-sized businesses have no solid protection strategy, even though business continuity is just as important to the small business as it is to the large business. Providers of business continuity services must be aware of the needs of small businesses and be able to educate them about their needs. This document is aimed toward helping small to mid-sized businesses create a disaster recovery plan.


In the News

How much is long distance calling worth?
In January 1984 the Bell System was divided into seven local exchange carriers and one long distance carrier, AT&T. The belief was that AT&T was in a strong position based on the high profits in the long distance business. Today the long distance business is extremely competitive. Domestic calling plans usually charge 5-10c per minute, calling cards 2-5c per minute, and Internet offerings, such as those from Skype and Yahoo, range from 0-2c per minute. For international calling, the savings are even greater. Recently, Skype announced free calling to any telephone in the U.S. and Canada until 2007. This Light Reading article speculates about the reasons behind Skype's move. Further discussion is provided in the blog post. Join in.

Vonage IPO: Is it a good buy?
Vonage is the leader in Internet-based telephony, but for how long? A recent New York Times article explores the challenges faced by Vonage as new entrants begin to challenge its leadership. For more discussion listen to the tHAWT podcast, in which Todd, Trevor, and Dave discuss the various VoIP options, challenges, and directions.


Tech Talk

The IPTV experience
Ever wonder what is going on behind the IPTV experience? What type of signaling and what type of compression are used? How will the IP networks be tested for QoS, and what are the critical QoS values for IPTV? Robert Winters's article considers these questions and more. He describes a zap rate for changing channels and the mechanisms necessary for a low zap rate.

VoIP and ENUM will change how we communicate
Have you phoned a friend using Vonage or Skype? If so, you used voice over the Internet Protocol (VoIP). And, you're not alone—Vonage and Skype now have millions of subscribers. Many do not realize that VoIP offerings are just island technologies interconnected by the plain old telephone service (POTS) network. Only if a Skype subscriber calls another Skype subscriber (or a Vonage subscriber calls another Vonage subscriber) do they stay in the packet world. If a Skype subscriber calls a Vonage subscriber, or vice versa, they pass through the POTS network. Why? There is no clearinghouse for telephone numbers and no uniform means for looking up a VoIP name in the current Internet. However, this is all changing; ENUM standards are being implemented. The ENUM system maps telephone numbers to names to IP addresses, using the existing DNS structure to host new records and new capabilities. But this ability will not come to an ISP any time soon, as there are still many technical hurdles to overcome. This article, written by one of the DNS system's initial developers, lists the capabilities of the ENUM system and the technical problems that must be solved. However, once solved, VoIP and ENUM have the potential to change how we communicate forever.


Recent blog posts
 - How Do I Stay Current in the Sea of Telecommunications?
 - Emerging Applications Series: IT, Information and Business Value
 - Emerging Applications Series: Re-examining a Hackneyed Phrase
 - Personalized IMS – Anytime, Anywhere, Access to Anything

Recent podcasts
 - tHAWT Episode 4: IP Telephony
 - RFID Industry Use
 - tHAWT Episode 3: NSA Phone Records and IPTV
 - A Brief Introduction to RTO and RPO, Protection and Recovery Principles


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